On most HP wireless keyboard models, an LED indicator blinks when the battery is low. See How to charge the wireless keyboard for more information. Make sure the keyboard and mouse batteries have power. The switch is on the bottom of the wireless mouse and keyboard devices.Ĭertain keyboard models might have a power switch. Make sure the wireless mouse is switch is set to the On position. Make sure batteries are installed in both the wireless mouse and in the keyboard. Make sure the plastic battery tab is removed. On some HP All-in-One and desktop PC products, the USB wireless receiver comes preinstalled and is not included separately in the packaging.įigure : Examples of dongle locations in packaging If you are setting up your computer for the first time, examine the packaging material for the USB wireless receiver (dongle). If your computer came with the USB dongle preinstalled, skip this step. Once the above steps are done, try the below steps:Ĭonnect the USB receiver into the USB port on your computer. If you've already attempted the synchnorization process and it isn't working, try reseating the dongle and check again, here are the instructions to get it done: While you respond to that, here's what you need to do: Is this the first time you are turning it on? or have you done this before?.Did you know that most recline models go with a in-built USB dongle for the wireless device? is that what you've mentioned about?.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

Business PCs, Workstations and Point of Sale SystemsĪs I understand the wireless keyboard and mouse isn't working,.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

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